Extended Warranty (3 yrs)

Extend the warranty on your new Tetsu E-bike. Feel secure in knowing that any unforeseen issues with your new purchase will be covered by Tetsu by a one time purchase.

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$288.00
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Description

Extend the warranty on your new Tetsu E-bike. Feel secure in knowing that any unforeseen issues with your new purchase will be covered by Tetsu by a one time purchase.

All purchases of a Tetsu E-bike comes with a 1-year warranty included at no extra cost. The purchase of this service will extend that Warranty to 3 years.

All Warranties Cover:

  • Mechanical Parts Damage
  • Electrical Parts Damage
  • Brake damage
  • Missing parts
  • Battery Damage

Warranty Coverage exlcudes:

  • Normal wear and tear on parts such as tires, chains, brakes, cables and gearwheels in situations where there are no assembly or material defects.
  • Improper maintenance, assembly or installation.
  • Corrosion.
  • Use of the bicycle for abnormal, competition, and / or commercial activities or for purposes other than those for which the bicycle was designed.
  • Damage caused by failing to follow the owner’s manual.
  • Damage or failure due to accident, neglect, abuse or abnormal and excessive misuse.
  • Improper alteration or installation of components, parts, or accessories not originally intended for or compatible with the E-bike as sold.

Note: This service can be purchased within one month of purchasing your new E-bike, and is only applicable to one E-bike. After Purchase, an administrator will confirm the validity of the purchase and may contact you via email if any extra details are required (ie. if multiple E-bikes were purchased, or if the purchase of the warranty was made in a separate order).

Ride with confidence knowing that our e-bike is equipped with state-of-the-art safety mechanisms, including reliable braking systems and enhanced stability controls, designed to keep you secure on every journey.

Built to Last: Crafted from premium materials, our e-bike is engineered for durability, providing you with a reliable companion for all your adventures—rain or shine.

Affordable Quality: We source the finest components at competitive prices, making it easier for you to join the e-bike revolution without sacrificing quality. Enjoy the perfect blend of performance and affordability.

Discover the joy of riding with Tetsu — where safety meets durability at a price you can afford!

What if I want to return?

Ans: Yes you may. We will also try to fix any faulty parts. Just to remind you that your Tetsu has warranty against faulty parts. Please send us an email and we will be in touch as soon as we can.

How fast can Tetsu E-bike go?

Ans: Tetsu has the power to go beyond the maximum limit allowed by the government. Current maximum speed allowed by Canada is 32 Km/hr.

Do I need to pedal to get assistance from my e-bike?

Ans: Yes, that is how the pedal assisted E-bike work. That is the power model encourage by most of the government in North America and Europe. To make it easier for you, Tetsu uses the most sensitive pedal censor to activate it’s motor and trigger the power move. That is the reason for its importance to use fully integrated power system like Tetsu power.

What is the typical range of a Tetsu e-bike on a full charge?

Ans : 80 KM on a flat road. It also depends on the road surface conditions.

How do I charge my e-bike, and how long does it take?

 Ans: It will take 7-8 hours for a full charge of your battery from empty level. We suggest you don’
t use your battery to the totally flat level.

Are Tetsu e-bikes suitable for riding in the rain?

Ans: Tetsu performs equally well in all weather conditions. However, we suggest you do not ride your E-bike in the rain. Your chance of getting hurt is much higher on a fast speed, powerful E-bike. It is just like any vehicle, you can brake and stop the moving wheels, but that doesn’
t mean you can stop the fast moving vehicle.

What maintenance do electric bikes require?

Ans: Very minimal. However, we suggest you send your E-bike for regular check on the hydraulic break system.

Do I need a license or insurance to ride a Tetsu e-bike?

Ans: No, you don’t need a license by the current government advice.

Can I ride my e-bike with a flat battery?

Ans: Yes you may. But, please shutdown the E-bike electric power from the console. Without power your E-bike function exactly like a bicycle.